Council System

A System for Administration and Delegation of Management, Quality and Welfare Objectives

Council Structure

Major Councils

Major Councils shall govern assigned portfolio, consisting of 5 members for performing the role of the recommendation body.
These councils will be responsible and accountable for recommending policy changes, taking administrative action, designate working groups for completion of specific objectives and achieve key results.

Working Groups

Working Groups are a smaller body, created by the direction of a Council under a specific mandate.
They will be responsible and accountable for a specific portfolio and will report to the Council that created it.
They will consist of up to 5 individuals with a Working Group Leader, responsible for the governance and achievements of the WG.

Administrative Structure

Governing Council : Decision Making Body which will act on the recommendations of the various Councils

Major Council : Steering Body responsible for the Portfolio assigned and provides recommendations to Governing Council

Working Groups : Smaller body with up to 5 members created by the directions of a Major Council, responsible for a specific mandate.

Active Major Councils

Working Group Structure

(3-5 members)

Team Leader (TH+)

Team Building

Coordinate workload

Primary contact person

Team Member (Any)

Attend meetings

Complete objectives

Taking minutes

The tenure for a Working Group may be up to a maximum of 18 months after which a review of activities would be conducted by the reporting Council.

The WG leader will be responsible for completion of objectives and achievement of KPI, while WG Members will be responsible for all tasks allocated to them

Key Performance Indicators

01 Decision Making

Number of tasks completed from start to end in a quarter (each KRA will have multiple objectives)

02 Turn-Around-Time

The average time taken from an issue being reported to the resolution being sent via email

03 MoM Publication

Minutes of Meeting should be sent to Governing Council every week on time

04 Reviews Held

Meetings held and attended by majority of members in a quarter

05 Recommendations

Number of recommendations sent to Governing Council

06 Publishing of Monthly Objectives of Council with % Achieved as per Annual Targets

Review

01 Council Meetings

Councils will meet at least twice every month, supplemented by active engagement via chat and email. Working Groups will hold meetings every week

02 Quarterly Targets Review

Quarterly targets to be reviewed quarterly to assess progress against targets

03 Governing Council Review

Chairs/ Conveners will submit a progress form every six months. The Governing Council will then review these submissions to assess progress against annual targets.

04 Board of Directors Review

Review Meeting held annually with Governance Council to review Council Outcomes, Composition and Targets Achieved

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